1. Introduction

1.1 These terms and conditions govern your use of our website, kodinextdoor.com, and any services provided by KodiNextDoor.

1.2 By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

2. Services We Offer

2.1 Rental Facilitation: We provide a platform that connects potential tenants with house owners or housing agents. While we help connect users, We do not own, manage, or inspect any of the properties listed on the site. We also do not guarantee the accuracy of listings, the availability of properties, or the behavior of users (agents, landlords, or tenants). All agreements, transactions, and interactions between users (e.g. viewing arrangements, payment of rent or fees) are made at your own risk. By using the platform, you agree that you are solely responsible for due diligence before entering into any rental or service agreement.

2.2 Moving Services: We facilitate moving services for tenants through a network of independent third-party movers. However, KodiNextDoor does not control the operations of the movers. As such, we do not take responsibility for any delays, service quality issues, damages, or disputes that may arise during the moving process.

2.3 Cleaning Services: We also offer coordinated cleaning services upon tenant request. Cleaners operate independently and are not employed or managed by KodiNextDoor. While we aim to work with dependable providers, we do not guarantee the results or timeliness of the cleaning services. KodiNextDoor is not liable for any dissatisfaction, damages, or other issues related to cleaning engagements facilitated through our platform.

3. User Responsibilities

3.1 Accuracy of Information: You must provide true, complete and up-to-date information when registering and using this platform.

3.2 Use of Services: You agree to use this website and services offered only for lawful purposes and in accordance to these terms.

3.3 No Misrepresentation: You will not misrepresent yourself or use our platform to impersonate any person or entity.

3.4 Prohibited Conduct: You may not:

• Post false or misleading listings.
• Harass or threaten other users.
• Use bots, scrapers or automated systems on the platform.
• Attempt to revers-engineer, tamper with or damage the platform.

4. Rental Listings

4.1 Third-Party Listings: Rental property listings are provided by third-party house owners or agents. KodiNextDoor is not responsible for the accuracy, legality, or completeness of the listings.

4.2 Viewing Properties: We are not involved or responsible for any agreements or disputes that may arise from property viewings.

5. Privacy Policy

5.1 Collection of Personal Information: We collect personal information, such as name, contact details, and payment data to offer our services.

5.2 Use of Personal Information: Your personal information is used to:

• Facilitate rental transactions between tenants and house owners/agents.
• Coordinate cleaning and moving services..
• Communicate with you regarding the services offered by our platform.
• Improve our services and enhance the user experience.

5.3 Data Sharing: We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with third-party service providers only for the purposes of facilitating the services you have requested.

5.4 Security of Personal Information: We implement appropriate measures to protect your personal information from unauthorized access, use, or disclosure.

6. Payments and Fees

6.1 Payment for Services: Payments made through KodiNextDoor are handled via secure third-party payment systems, subject to their own terms.

6.2 Service Fees: We may charge a fee for facilitating the connection between tenants and service providers. These fees will be clearly stated before the transaction is processed.

8. Dispute Resolution

7.1 Tenant and Owner Disputes: We are not a party to any rental agreements between tenants and property owners/agents. Any disputes should be resolved directly between the parties involved.

7.2 Service Provider Disputes: Similarly, disputes between tenants and third-party service providers must be resolved directly with the service provider. However, If you encounter an issue, please reach out to our support team. While we cannot guarantee resolutions in all cases, we will make every reasonable effort to assist and mediate when appropriate

9. Limitation of Liability

9.1 No Guarantee of Services: We do not guarantee the availability, quality, or suitability of any rental property, mover, or cleaner listed on our platform.

9.2 No Liability for Damages: To the fullest extent permitted by law, KodiNextDoor is not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services.

10. Amendments to the Terms

10.1 We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are made will constitute your acceptance of the new terms.

11. Termination

11.1 We may suspend or terminate your access to our platform if you violate these terms or engage in unlawful conduct.

11.2 You may terminate your use of our platform at any time by ceasing to use the services.

12. Governing Law

12.1 These terms and conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes will be subject to the exclusive jurisdiction of the courts in Kenya.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: info@kodinextdoor.com
• Phone: +254-748-663-048
• Address: HQ Likoni, Mombasa, Kenya